Privacy policy

The data controller responsible for your personal data is Toolenaar Mobile Solutions, trading as Blendable.dev and Raaneloot Technologies. Chamber of Commerce (KvK) number: 55889964. Registered address: Busken Huetstraat 28, 3532GV Utrecht, Netherlands.

Effective date: 18 June 2026. For privacy-related questions or to exercise your rights, contact us at info@blendable.dev.

We collect only data needed to provide, secure, and improve the service: account and authentication data, search and housing preferences, notification and communication data such as push tokens, email address for alerts, and WhatsApp phone number with verification status for WhatsApp alerts, subscription data, local contact data for viewing-request messages, app, device, and diagnostic data, security and operational data, and public listing data.

Local contact data you enter for a viewing-request message is stored only on your device and is not synced to our backend.

We do not collect special categories of data about users, such as health, ethnicity, or political opinions, and we do not knowingly collect data from children under 16.

We process data to create and secure your account, store search profiles and favourites, match new housing listings, deliver push, email, and optional WhatsApp notifications, manage email and WhatsApp phone-number verification and subscriptions, keep the app reliable, and prevent abuse.

Our legal bases are performance of a contract, consent for things like push notifications and, where required, analytics or crash technology, legitimate interests for security, troubleshooting, operational logs, and processing public listing data, and legal obligations where applicable law requires it.

We do not use your data for advertising. Automatically matching homes with your search profiles is service personalisation and is not automated decision-making that produces legal or similarly significant effects.

We will never sell, rent, or trade your personal data, and we will never share it with third parties for their own purposes, such as marketing.

To run the service, we use these necessary processors and recipients: Hetzner Cloud servers managed with Dokploy for hosting Appwrite, the database, worker, admin dashboard, and website; Hetzner Object Storage for copies of listing images; MailerSend for transactional and notification emails; Google Firebase Cloud Messaging and Apple APNs for push notifications; Meta WhatsApp Business Platform for WhatsApp verification codes and WhatsApp notifications, where your WhatsApp phone number, message content, template/message metadata, and delivery status may be processed; RevenueCat for subscription status and entitlements; Apple App Store and Google Play for in-app purchases and subscriptions.

We use Firebase Analytics (Google) in the mobile app to understand product usage, including which locations people search for, so we can prioritise coverage. You can turn this off under "Jij" in the app. We use Sentry for crash and error reporting. Analytics is processed under your consent / our legitimate interest as described above.

Some recipients may process data outside the EEA. In that case, we ensure appropriate safeguards, such as an adequacy decision, the European Commission's Standard Contractual Clauses, or other appropriate safeguards.

We do not keep personal data longer than needed for the purposes for which we process it. Account, search profile, favourite, match, preference, and notification data is kept for as long as your account is active and the data is needed to provide the service.

Push tokens are kept until you disable push notifications, your device token is replaced, your account is deleted, or the data is no longer needed. Email and WhatsApp verification codes expire after a short period; we store only a hash of the code. We keep a confirmed WhatsApp phone number for as long as you use WhatsApp alerts or until you disable them, delete your account, or the data is no longer needed.

Local contact data on your device stays there until you change it, clear it, uninstall the app, or clear app storage. Detailed worker and job logs are generally kept for no more than 30 days unless needed longer for security, error investigation, or legal obligations.

Subscription and payment-related administration is kept as long as needed to manage your subscription and, where applicable, as long as tax or accounting law requires. Public listing data is kept as long as needed for the housing-search service, listing history, and quality control.

We apply appropriate technical and organisational measures, including encryption in transit via HTTPS/TLS, access controls, hosting our backend on infrastructure we control, and storing copies of listing images on our own object storage rather than hotlinking from external sources.

No system is perfectly secure, but we work to protect your data against unauthorised access, loss, or misuse.

You have the right of access, rectification, erasure, restriction, data portability, objection to processing based on our legitimate interests, and withdrawal of consent where we rely on consent.

You can delete your account in the app or by following the steps at /en/delete-account. If you no longer have the app, you can email hallo@mijnhuisie.nl from the email address used for your Huisie account.

To exercise any of these rights, contact us at info@blendable.dev. We will respond within one month, as required by the GDPR. Exercising your rights is free of charge unless requests are manifestly unfounded or excessive.

If you believe we have not handled your personal data correctly, you can lodge a complaint with the Dutch Data Protection Authority via autoriteitpersoonsgegevens.nl. We would appreciate the chance to address your concerns first.

The mijnhuisie app does not use advertising cookies, and we do not use your data for advertising tracking. Local storage on your device is used to keep you logged in, remember preferences, store local contact details, and operate the app's core features.

Our website and app may use functional cookies or similar technology needed for security, language choice, sessions, and basic operation. Analytics or crash technology that is not strictly necessary is used only where allowed without consent or, where the law requires it, after you have given consent.

We may update this Privacy Policy from time to time. When we make material changes, we update the date above and, where appropriate, notify you in the app or by email.